Last updated: 30th of March 2026
These Terms and Conditions apply to the use of our website and the purchase of products from https://frazeproductions.com/ (“the Website”).
By using this Website or placing an order, you agree to these Terms.
1. About Us
Fraze Productions (“we”, “us”, “our”) is an online clothing brand selling hoodies, sweatshirts and t-shirts.
Contact:
📧 Email: info@frazeproductions.com
📍 Address: [your address if applicable]
2. Orders
When you place an order:
- You will receive an order confirmation email
- This does not mean your order is accepted
- Acceptance occurs when your order is dispatched
We reserve the right to cancel or refuse any order for any reason, including stock issues or pricing errors.
3. Pricing & Payment
- All prices are listed in GBP (£)
- Prices include VAT (if applicable)
- Payment must be made in full at checkout
We use secure third-party payment providers (e.g. Stripe, PayPal).
4. Shipping & Delivery
- We aim to dispatch orders within [X] working days
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by couriers
Risk of loss passes to you upon delivery.
5. Returns & Refunds
Under UK consumer law, you have the right to return items within 14 days of receiving your order.
To be eligible:
- Items must be unworn, unused, and in original condition
- Items must be returned in original packaging
We reserve the right to refuse returns that do not meet these conditions.
Refunds:
- Processed once we receive and inspect the item
- Original shipping costs may not be refundable
6. Exchanges
We may offer exchanges for size or product issues, subject to availability.
7. Faulty or Incorrect Items
If your item is faulty or incorrect:
- Contact us within 7 days of delivery
- Provide photos where possible
We will offer a replacement, exchange, or refund.
8. Product Descriptions
We aim to ensure all product descriptions and images are accurate.
However:
- Colours may vary slightly due to screen differences
- Designs (especially hand-drawn artwork) may have slight variations
9. Intellectual Property
All content on this Website — including designs, logos, artwork, and images — is owned by Fraze Productions.
You may not:
- Copy
- Reproduce
- Distribute
without written permission.
10. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack or disrupt the site
- Misuse our services
11. Limitation of Liability
We are not liable for:
- Indirect or consequential losses
- Delays outside our control
- Loss of profits or business
Our total liability shall not exceed the amount paid for the product.
12. Privacy
Your use of our Website is also governed by our Privacy Policy.
13. Changes to These Terms
We may update these Terms at any time.
The latest version will always be available on this page.
14. Governing Law
These Terms are governed by the laws of England and Wales.
15. Contact
If you have any questions, contact:
📧 info@frazeproductions.com